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Consulting & Training

An English proverb says that if we want to achieve better understanding, we should try and put ourselves in other people’s shoes...

IT specialists insist that we shouldbuild modern bridges of communication...

We would like to add that we should „know the codes of intercultural communication ...”


  • Intercultural communication, like any other form of human communication, takes place in four directions and is based on:

 

1. ...the information that the sender wants to impart to the receiver;
2. ...the information that the sender automatically imparts to himself/ herself;
3. ...the information the sender has about the receiver;
4. ...the message that the sender wants to convey in the process of communication.

 

 

  • When people, belonging to diverse national backgrounds and cultures, interact or work together, they run into awkward situations or face conflicts that cannot be avoided or overcome by means of verbal communication only. Even the fact that the participants in the communicative situation have a perfect command of one or more foreign languages cannot serve as a guarantee that such situations will be avoided.

  • Intercultural competence is of key importance to people working in an intercultural environment: it gives them the opportunity to move up the “knowledge stairway”, using the codes of successful intercultural communication in a corporate setting.

  • code :: communications offers the following services to its clients:


А/ Training

А1/Practically-oriented training sessions (up to 12 trainees)
Introduction to the basic concepts of intercultural communication: organizational cultures, intercultural competence, intercultural conflict prevention and management, case studies.

А2/Specialized workshops (up to 6 trainees)
These workshops add focus to the list of topics specified in А1/ and provide the trainees with hands-on experience by putting the issues discussed in the context of specific cases, countries and regions. The workshops can be delivered in a national or international setting (in the countries where the main office or the branch offices of the company are located).

А3/Individual coaching sessions for senior managers
Strategic decision-making and human resource management in an intercultural context require specific attitude, expertise and training. The managers of international companies, regardless of the size of the company or the location of its offices, are facing formidable challenges with regard to intercultural communication that are very often hard to foresee. Modern coaching offers a solution to all those challenges as it provides opportunities for an independent analysis carried out by an external expert.


В/ Strategic consulting and support

В1/On-the-phone
Consulting is the fastest possible way of talking to a consultant. This type of service, however, is recommended only when the support the client needs can be provided within one consulting hour.


В2/Management consulting

The factors that determine intercultural communication as well as the strategies we use when communicating in an international setting are studied and discussed in relation to a number of operational issues such as negotiations, managerial decisions for mergers and acquisitions, multicultural teams management, etc.

В3/Study visits abroad as a means for creating opportunities for business cooperation
„Opening the door to international contacts” is of considerable importance to developing business cooperation. The “door” can be opened either “with a kick, loudly and in an eye-catching way” or „in a delicate, well-thought manner and in accordance with the cultural specificities of the target country...” It is a matter of choice, as well as a matter of strategy!

В4/Specialized consulting with regard to product or service positioning and strategic international developmen

The perception of product quality, color, shape and design is influenced profoundly by the cultural specificities and traditions of each country. The services directed to international markets also have their own specificities. Intercultural competence contributes significantly to taking the right decisions as well as to implementing the overall strategy of the company or organization.